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Effortless five-star operations.

Automate service, handle operations, and let your team focus on what hospitality actually means.

4.7/5
Vanessa
What are my most common escalations right now ?
Conduit Agent
Escalations by topic
Late check-in
Lockout
Wi-fi issue
Cleaning req...
Others
Last 7 days
38
22
14
9
6
Your most common is guests asking for late check-in. This can be automated using a skill, want me to make one?
Vanessa
Yes, make one.
Conduit Agent
Skill · 4 steps
Late check-in auto-approval
1 - Check reservation arrival window
2 - Confirm property allows late check-in
3 - Reply with door code + instructions
4 - Mark conversation resolved
Skill is ready. Want me to apply it to these 3 open conversations?
Vanessa
Yes, apply it.
Conduit Agent
Done — applied to all 3 conversations.

Automate service, handle operations, and let your team focus on what hospitality actually means.

4.7/5
+1000
Hospitality brands
+120
Countries

Handle every guest.Run tighter operations.Do both at once.

Conduit connects the full picture, from the moment a guest sends their first message to the moment they check out, while keeping your team in control of everything that matters.

3x guest requests handled, same team size
< 30 seconds average response time, 24/7
35% reduction in routine front-desk workload

Three agents. One operation.

Chat Agents

Respond on every channel

Reply instantly across email, WhatsApp, OTAs, socials, every channel.

Voice Agents

Never miss a call

Answer calls around the clock. Restaurants, amenities, group sales, front desk.

Internal Agents

An Intelligent teammate

Works with your team using the tools they already use. Answers questions and takes action across them.

The engine

Everything the agents need to work.

Under the hood, Conduit is built to adapt to your property, not the other way around.

Multilingual

Guests communicate in their language. Conduit responds in kind automatically, without any setup on your end.

Native integrations

Connects to your PMS, OTA, and booking stack in minutes. No middleware, no developers, no data migration projects.

Observability

Every guest interaction, request, and resolution in one place. Know what's happening across your property at a glance.

Proactive workflows

Set rules that act before your team has to. Pre-arrival messages, checkout nudges, upsell moments handled.

Performance reporting

Real-time data on response times, resolution rates, and guest satisfaction trends. The reporting your ops reviews actually need.

AI/MCP compatibility

Built on open standards. Extend your agents with your own tools, or let Conduit's model layer improve on its own schedule.

Why Conduit

Agents that learn the way your business runs.

Most AI tools ship with a generic template. Conduit learns your policies, your rooms, your workflows from day one. It gets sharper the longer you use it, and when someone leaves, their knowledge stays.

Our customers

Join teams redefining hospitality.

Bali Luxury Stays

Bali

4 min read

How Easy BnB Used AI Automation to Save $22K/Month and Maximize Exit Valuation

Blue Gems

Florida

7 min read

BlueGems Automated 65% of Messages. Now They Focus on Revenue.

Bocobay

Curaçao

3 min read

Why Bocobay chose to leave Intercom in favor of Conduit

Canbnb

Canberra

5 min read

How Canbnb Built a High-Performing Team Around AI

Cascadia Gateways

Newberg

4 min read

How AI Made Cascadia Getaways' Acquisition Work

ENTERPRISE-GRADE

Built for Enterprise Security and Privacy

SOC 2 Type II

Continuous controls monitoring that holds through every audit.

Enterprise Security Controls

Granular role permissions, SSO, API key governance, and data residency options that keep your data in your hands.

HIPAA

Supports HIPAA workflows and helps you stay covered at enterprise scale.

Transform the way your team operates.